Privacy Policy

WOOJOO Special Industry Co., Ltd. (hereinafter the "Company") processes the personal information collected through website inquiries as set out below. This policy applies to the online inquiry service provided by the Company.

1. Personal Information We Collect

The Company collects the items below in order to receive online inquiries (partnership, outsourcing, quotations, etc.). The Company does not operate any membership sign-up or online payment features.

Category	Items Collected
Required	Name, contact number (phone), inquiry details
Optional	Company/brand name, email, items or processes of interest
Automatically collected	None (we do not collect access logs or perform cookie-based tracking)

2. Purpose of Collection and Use

• Receiving and confirming inquiries, and providing replies and consultation
• Reviewing and processing requests such as quotations, partnerships, outsourcing, and new item development
• Securing a smooth channel of communication

3. Retention and Use Period

Collected personal information is retained for 3 years after the purpose of collection and use is achieved, and is then destroyed without delay. However, where a separate retention obligation exists under applicable laws, the information is retained for the period so required.

4. Provision to Third Parties

The Company does not use users' personal information beyond the scope disclosed in this policy, nor does it provide such information to third parties. Exceptions apply where required by law or upon a lawful request from an investigative authority.

5. Outsourcing of Personal Information Processing

The Company does not outsource the processing of personal information for handling inquiries. Should any outsourcing arise in the future, the Company will disclose the recipient and the nature of the work in advance through this policy.

6. Rights and Obligations of Data Subjects and How to Exercise Them

Users may at any time request access to, correction of, deletion of, or suspension of processing of their personal information. If you contact the privacy officer below in writing, by phone, or by email, we will take action without delay.

7. Procedures and Methods of Destruction

Personal information whose retention period has expired or whose processing purpose has been achieved is destroyed without delay. Electronic files are permanently deleted using irrecoverable methods, and printed materials are shredded or incinerated.

8. Measures to Ensure Security

• Administrative measures: minimizing the number of personnel handling personal information and managing access privileges
• Technical measures: encryption of data in transit (HTTPS/SSL) and access control
• Physical measures: access control over data storage areas

9. Privacy Officer

For inquiries, complaints, or remedies regarding the processing of personal information, please contact the privacy officer below.

Privacy Officer	CEO Baek Yong-seon
Email	goforitseon@gwoojoo.co.kr
Phone	+82 52-243-6441

For additional consultation regarding personal information infringement, you may contact the Personal Information Dispute Mediation Committee (1833-6972), the Privacy Infringement Report Center (118), the Supreme Prosecutors' Office (1301), or the National Police Agency (182).

10. Refusal of Unauthorized Email Collection

The Company refuses the unauthorized collection of email addresses posted on this website through email-harvesting programs or other technical devices. Violations may be punishable under the Act on Promotion of Information and Communications Network Utilization and Information Protection.

11. Changes to This Privacy Policy

This policy may be amended in line with changes to laws or policies, and any changes will be announced through this page.

Effective date: July 7, 2026